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NC Department of Health and Human Services
NC Division of
Medical Assistance
NC Division of Medical Assistance - High quality health care through Medicaid and Health Choice for Children.

How to Apply for Medicaid and NCHC

Click here to learn more about Medicaid Reform

If you receive Supplemental Security Income (SSI), you are automatically covered for North Carolina Medicaid.  You do not need to apply for Medicaid.

Applying Online

You may apply online at ePASS from the privacy of your home or from any internet location.  ePASS is a secure, web-based self service tool that allows you to submit a Medicaid/NCHC application online.  It provides easy-to-use instructions that will guide you through the process.  It also allows you to do a pre-assessment to determine if you are potentially eligible for medical assistance.

Applying in Person

You may apply at the County Department of Social Services (DSS) in the county where you live.

If possible, take the items listed below with you when you go to the DSS office to apply. If you do not have some or all of these items, please apply anyway because it is very important to protect your application date. The DSS can assist you in obtaining these items and information.

  • Certified birth certificates or other proof of citizenship/alien status for each individual applying for Medicaid/NCHC
  • Identity documents for each individual applying for Medicaid/NCHC
  • Social security cards, social security numbers, or proof that you have made an application for a number from the Social Security Office, for each individual applying for Medicaid or NCHC
  • A copy of all pay stubs for last month
  • Copies of all medical or life insurance policies
  • A list of all cars, trucks, motorcycles, boats, etc. you or anyone in your household own, including the year, make, model, and vehicle identification number (VIN) for each item
  • Most recent bank statements
  • A list of all real property you own
  • Current financial statements/award letters from other sources of income, such as social security, retirement benefits, pensions, veteran benefits, and child support.

You are not required to bring an application with you, but it may speed the process to print and fill out as much of the application as you can ahead of time.

If You are Unable to Apply in Person

If you are unable to go to a DSS office, you may also print and mail completed Medicaid and Health Choice Applications to your local DSS office. Or you may call and ask that an application form be mailed to you. If you are disabled, a county representative may be able to make a home visit to assist you with the application process.  

 Supplemental Security Income (SSI)

If you receive Supplemental Security Income (SSI), you are automatically covered for North Carolina Medicaid.

You may apply for SSI at the nearest local Social Security Office. Most SSI applications can be completed over the telephone.  If you apply for SSI, it is also an application for Medicaid.

For more information, you may also call the Social Security Office at 1-800-772-1213 or 1-800-325-0778 (TTY) between 7:00 a.m. and 7:00 p.m. Ready NC Connect NC