Office of North Carolina Families Accessing Services through Technology

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North Carolina Families Accessing Services through Technology (NC FAST) is a program designed to improve the way the NC Department of Health and Human Services and county departments of social services do business.

NC FAST introduces new technological tools and business processes that will enable workers to spend less time on administrative tasks and more time assisting families.

Learn more...

Program Info - Program vision, benefits, approach and scope, and the NC FAST Newsletters.

Library - Links to program documents, reports and presentations.

Projects - Information on project scope and status.

Contact - Contact NC FAST for more information or the appropriate agency to report issues.

County Readiness - Implementation updates, links to available county readiness documents by project, Dear County Director Letters and upcoming program and readiness events.

Work Support Strategies

DHHS Excels

Acclaim for NC FAST...

“Clients won’t have to come in and tell their story more than once when they seek benefits. As it is now, a client has to go through their story for every program — food stamps, Medicaid or whatever — that they apply for. With NC FAST they only have to tell their story once. This is a client-friendly system.” – Sandra Lee, Medicaid Program Manager, Robeson County

“The (food stamp) turnaround has been very quick. As soon as it gets entered into the NC FAST system, they’re getting results within a week or two.” – Cameron Hartwell, Senior Center Manager, Davidson County

"We really should be very proud of ourselves as a state that, due to our commitment to do the right thing and abide by the request of the federal government for the benefit of the citizens of this state, we did it. We did it. That message seems to be lost on everyone." – Dr. Aldona Wos, DHHS Secretary

"We’re building something that’s going to be great for North Carolina in the future. You put the application in once, you put all the information in once, adding them to a new (benefit) will be a very easy thing to do.” – Joe Cooper, DHHS Chief Information Officer

Last updated - November 17, 2015