Office of North Carolina Families Accessing Services through Technology


Implementation of NC FAST is anticipated to have the following benefits for NC families, communities, county departments of social services and the state.

Families will have:

  • One-time communication of their information and needs.
  • Confidence that their benefits will be determined in an expedited, consistent manner from any place in the state.

Communities will have:

  • Increased responsiveness to community needs.
  • Increased community outreach.
  • Better outcomes for dollars invested.

County Departments of Social Services and their employees will have:

  • Tools to help them share information and track cases across program areas and county lines.
  • More time to assist families as administrative tasks are automated.
  • Increased ability to work with families within existing resources.
  • Enhanced partnerships with employers, service providers and other support organizations.
  • Enhanced ability to identify clients' needs.

The State will have:

  • Access to current, accurate and useful data that is integrated across programs.
  • Comprehensive data on service delivery for accountability and decision-making purposes.
  • Enhanced partnerships with counties and other state entities.

Last updated - March 13, 2015