Administrator Information and Forms

On this page is all the information one needs to apply for Assisted Living Administrator Certification or approval as a Family Care Home Administrator.

Forms

Administrator Exam

The administrator exam is one of the requirements for becoming certified as an assisted living administrator or approved as a family care home administrator. Please note that this exam is not the only requirement for becoming a certified or approved administrator.

Refer to the information below on registration, testing locations and contacts.

Additional Information

Registration & Fees
To obtain an exam registration packet, e-mail your name and address to AdultCare.ctu@dhhs.nc.gov or call the Health Care Personnel Education and Credentialing Section-Testing Unit office at 919-855-3793, Monday through Friday from 8:30 a.m. until 4:00 p.m.

Instructions for Completing the Scantron Registration Form
Review the information and testing policies for testing

Administrator Exam ($50.00 fee)
To register for the Administrator Exam, you must submit a registration form and required $50.00 testing fee at least 14 days prior to the exam date. Payment of the $50.00 testing fee must be in the form of a money order or certified check made payable to "DHSR." Personal and company checks are not accepted. Fees are non-refundable and non-transferable once submitted to DHSR. Payment will not be accepted at testing sites.

The completed registration form and required testing fee must be received before you will be registered for a specific testing date and location. Mail your completed registration form and $50.00 fee (money order or certified check) together in one envelope to:

N.C. Division of Health Service Regulation
Health Care Personnel Education & Credentialing Section - Testing Unit
2709 Mail Service Center
Raleigh, NC 27699-2709

In order to receive registration confirmation by mail, this information must be received by the Health Care Personnel Education and Credentialing Section -Testing Unit at least 14 days before the exam date. Submitting the information prior to this time does not guarantee registration for the chosen exam site and date. If the exam you have selected is full when the registration form is received, you will be registered for the next available exam date for the location you chose.

If you do not receive a confirmation letter within 10 business days from the day you mailed your registration, please contact the Testing Unit via e-mail at AdultCare.ctu@dhhs.nc.gov or by phone at 919-855-3793 Monday through Friday from 8:30 a.m. until 4 p.m. The Health Care Personnel Education and Credentialing Section-Testing Unit is not responsible for lost, misdirected or delayed mail.

Any questions regarding test locations or scheduling, contact the Health Care Personnel Education and Credentialing Section-Testing Unit office. Do not contact the test sites with questions about the testing or schedules.

Cancellation and Re-scheduling
If you are unable to attend your scheduled exam, you must notify Health Care Personnel Education and Credentialing Section-Testing Unit at least two business days before the examination date to re-schedule. Saturday and Sunday and national holidays are not considered business days. If you provide at least two business days advance notice, you may re-schedule one time and your fee may be transferred to your new examination date. If you need to re-schedule an examination in less than two business days before the examination date, you must apply for an excused absence.

If you do not call Health Care Personnel Education and Credentialing Section-Testing Unit at least two business days before your examination date to re-schedule and do not show up for your scheduled examination, your fee will not be refunded and cannot be transferred to a new examination date. Also, you may not give your examination date to another person.

Weather Emergencies/Inclement Weather
Testing will be canceled if weather conditions are considered hazardous for local travel or for commuting. Information on cancellations may be obtained by:

  1. Calling the Health Care Personnel Education and Credentialing Section-Testing Unit in Raleigh at 919-855-3793.
  2. Logging on to the N.C. Adult Care Medication Aide Testing Website.

Check in
In order to allow time for check in, you are to arrive at least 30 minutes before the examination starts. You will be required to present proper photo identification.

If you are late for the written examination you will not be allowed to test and your fees will not be refunded. You will have to re-register and pay another registration fee.

For the Administrator exam, you need to bring a current rule book which can be printed off from the website.

Misconduct
Every effort is made to keep any disturbances at the testing site to a minimum. If an individual is involved with causing disturbance of any kind or engaging in any kind of misconduct, the individual will be asked to leave the test site premises.

Obtaining Exam Results
You will receive the results of your exam in the mail at the address provided on your registration form. If you did not pass the exam and intend to take it again, you must complete another registration form and pay the testing fee each time you take the exam. A copy of your exam results letter must be mailed to the Adult Care Licensure Section as part of your administrator file.

Adult Care Licensure Section (ACLS)
ACLS is located in the Brown Building at 801 Biggs Drive, Raleigh, NC.

Health Care Personnel Education and Credentialing Section
You may contact the testing staff at 919-855-3793 between the hours of 8:30 a.m. - 4 p.m., Monday through Friday or via e-mail AdultCare.ctu@dhhs.nc.gov.