Staff and Contacts

The Adult Care Licensure Section has two branches (Eastern and Western) with four regions across the state. Raleigh is headquarters for administrative business for the section.

If you have questions of a general nature regarding licensure, licensure rules, or general adult care questions, please call the main office at 919-855-3765 or send your questions via e-mail to:

Physical Address: 805 Biggs Drive, Raleigh, North Carolina 27603
Mailing Address: 2708 Mail Service Center, Raleigh, NC 27699-2708
Telephone: 919-855-3765
Fax: 919-733-9379

Section Chief: Megan Lamphere,

Assistant Section Chief: Pam Burns,

Director of Quality Management and Lead Pharmacist: Jan Brickley,

Program Development Coordinator: Libby Kinsey,

County Liaison: Karisa Merrill,

Adult Care Home Administrator Certification: Scott Ashley,

Family Care Home Administrator Approval: Doug Barrick,

Eastern Regional Branch Manager: Marie Rodgers,
Team Supervisor, Central and North East Teams: Eva Oakley,
Team Supervisor, Central East and South East Teams: Bridget Rackley,

Western Regional Branch Manager: Linda Blalock,
Team Supervisor, North West and South West Teams: Carolyn Harrison,
Team Supervisor, East Mountain and West Mountain Teams: Darlene Penland,

Information requests and questions may be sent to:

Public Records Requests:
Star Rating Information:
Administrator Certification and Approval:
Medication Aide Testing Unit:
General Policy and Rule/Statute Related Questions: