Staff and Contacts

The Adult Care Licensure Section has three branches (Eastern, Central, and Western) with seven regions across the state. Raleigh is headquarters for administrative business for the section.

If you have questions of a general nature regarding licensure, licensure rules, or general adult care questions, please call the main office at 919-855-3765 or send your questions via e-mail to:

Physical Address: 801 Biggs Drive, Raleigh, North Carolina 27603
Mailing Address: 2708 Mail Service Center, Raleigh, NC 27699-2708
Telephone: 919-855-3765
Fax: 919-733-9379

Section Chief: Megan Lamphere,

Assistant Section Chief: Libby Kinsey,

Director of Quality Management and Lead Pharmacist: Jan Brickley,

Program Manager: Vacant

County Liaison: Karisa Merrill,

Family Care Home Administrator Approval: Doug Barrick,

Eastern Regional Branch Manager: Marie Rodgers,
Team Supervisor, East 4: Theresa Conley,
Team Supervisor, East 5: Suzy Morgan,
Team Supervisor, East 6: Bridget Rackley,

Western Regional Branch Manager: Linda Blalock,
Team Supervisor, West 1: Darlene Penland,
Team Supervisor, West 2: Heather Bingham,
Team Supervisor, West 3: Carolyn Harrison,

Information requests and questions may be sent to:

Public Records Requests:
Star Rating Information:
Administrator Certification and Approval:
Medication Aide Testing Unit:
General Policy and Rule/Statute Related Questions: