On-line Publications - Help
DHHS On-Line Publications Homepage | DHHS On-Line Forms Homepage | DHHS On-Line Manuals Homepage |
DHHS On-Line Manuals Division Portal Page | General Navigation | Policy View | PDF View | Change Notice View | Admin Letter View |
Archive View | Search | Index | Feedback | Disclaimer | Printing | PDF File Links
DHHS On-Line Publications Homepage
DHHS On-Line Forms Homepage
The DHHS On-line Forms homepage displays and contains links to all DHHS divisions. Clicking on a specific division will bring up a list of the division's forms. Forms can be sorted by Form Number, Subject (Form Title), or Date Last Modified by clicking on the link at the top of the column. The Last Modified date indicates when the form was last uploaded to the site. All forms are in PDF format. To view these files, users must have the Adobe Acrobat Reader software, which is available for free via the Adobe website. The user can access additional forms by clicking the link to the division's homepage.
DHHS On-Line Manuals Homepage
The DHHS On-line Manuals homepage displays and contains links to all DHHS divisions. When at a manual's Table of Contents, or when reading a manual section, users can reach the homepage at any time by clicking the Manuals Home button in the top and bottom toolbars. This feature allows users to easily navigate to other manuals if they encounter a reference to any other Manuals available on-line.
DHHS On-Line Manuals Division Portal Page
The DHHS On-line Manuals Division Portal Page displays and contains links to a specific division's Manuals, Admin Letters, and Change Notices. The dates displayed indicate the most recently published Administrative Letter and Change Notice for each manual. The date is also a link to the Admin Letter View and the Change Notice View for the specific manual. Users can reach the Manuals Homepage from this page by clicking the Manuals link at the top of the page. This feature allows users to easily navigate to other DHHS divisions if they encounter a reference to any other manuals available on-line.
DHHS Homepage Link
The DHHS Logo displayed in the upper left corner of the On-Line Publications pages is a link to the DHHS Homepage. This site provides additional information on the North Carolina Department of Health and Human Services, Programs, and Policy.
The Main Toolbars are displayed at the top and bottom of every page. They contain the following buttons:
Manuals Home - Allows users to access the DHHS On-line Manuals Homepage.
Policy - Allows users to return to the manual's Table of Contents page from within the manual section.
PDF View - Allows users to access a PDF version of the On-line Manual.
Change Notices - Allows users to access the Change Notice View of the On-line Manual.
Admin Letters - Allows users to access the Administrative Letters View of the On-line Manual.
Archive - Allows users to access the Archive View of the On-line Manual.
Search - Allows users to access the Search feature of the On-line Manual.
Index - Allows users to access the Index feature of the On-line Manual.
Help - Allows users to access the On-line Help feature for the On-line Manual.
Feedback - Allows users to access the Feedback page of the On-line Manual.
The Policy View displays the current policy contained in the manual. The policy view is the default view for the manual, and is the view displayed when a manual is selected from the DHHS On-line Manuals Division Portal Page.
The first level page displayed in the Policy View is a Table of Contents. The entries in the Table of Contents are links to the associated section(s) of the Manual.
The policy content page level displays policy manual content. The content pages include the following Page Design Features:
Allows users to move to the next page or section of the On-line Manual.
Allows users to move to the previous page or section of the On-line Manual.
Table of Contents (TOC) Button:
Allows users to navigate to the manual's Table of Contents.
Top of Page Button:
Users can click on the Top of Page button displayed at the bottom of manual pages to return to the top of the page.
Footnotes and Hyperlinks:
Some On-line Manuals contain additional links such as footnotes and additional references. To access and navigate these features, users can click on the hyperlink text in the webpages.
Updated or changed policy content that is new is highlighted in the webpage in RED. Users can reference the Admin Letter and Change Notice Views to search for additional details on the changes.
If a division chooses, it can include a PDF version of its manual section(s) in the On-Line Publications site. The PDF version can be accessed while in a manual section by selecting the PDF View button in the main toolbars displayed at the top and bottom of the pages.
Change Notice View
This view displays all active and current Change Notices for the manual. This view can be displayed by selecting the Change Notice Button in the main toolbars displayed at the top and bottom of the pages.
Advance Copy of Policy:
The Change Notice View also contains Advanced Copies of changed policy that is pending issuance. Advance copy sections will also contain the future date the policy will go into effect.
Admin Letter View
This view contains all active and current Administrative Letters. This view can be displayed be selecting the Admin Letter Button in the main toolbars displayed at the top and bottom of the pages.
This view contains historical copies of Policy, Admin Letters, and Change Notices. This view can be displayed by selecting the Archive Button in the main toolbars displayed at the top and bottom of the pages.
The search feature of the on line manuals allows users to perform searches for keywords and content of the on line manuals. The Search feature can be accessed from the main toolbars displayed at the top and bottom of the pages.
The index is a feature of the on line manuals that provides a list of keywords and topics contained in the manuals and links to the relevant sections of the manuals. This functionality provides an alphabetized list of indexed terms, keywords, and topics. The Index feature can be accessed from the main toolbars displayed at the top and bottom of the pages.
An Alphabetical Text Bar is provided at the top of the Index page. Users can jump to a desired area of the alphabet by clicking on a letter in the Alphabetical Text Bar. To return to the top of the Index Page or the Alphabetical Text Bar, users can click on the Top of Page Button displayed before each letter of the alphabet in the index listings.
The indexed terms, topics, and keywords are also known as index entries. Following each index entry is a link or multiple links to sections of the On-line Manual related to the index entry. The links displayed are formatted in order of occurrence in the Manual. To display a related section of policy, the user can click on the occurrence number link. After viewing the policy, if the user wishes to return to the index to display a different occurrence of the index entry, or to select a new index term, they can select the back button on their browser or select the index button in the top or bottom toolbar.
The Feedback feature can be accessed from the main toolbars displayed at the top and bottom of the pages. Selecting the Feedback feature takes users to a sub-page displaying 2 options.
Local Office contact information: For questions and information related to policy and Programs, users should contact the appropriate County office where they reside. Selecting the county contact link provided on this page, takes users to the County Directory website that is part of the DSS website.
Webmaster Feedback: For questions, comments, problems or other technical issues related to the On-line Manuals website, users can send an e-mail to the webmaster by clicking on the link provided. Clicking on the link will launch the users e-mail and populate the e-mail address field automatically. Note: This design feature functions differently with various e-mail packages, and the functionality provided may vary.
The policy disclaimer is contained on the Manuals Homepage and the Policy Table of Contents pages. If there are specific questions related to the policy contained in the On-line Manuals, users are encouraged to contact the appropriate party. For workers, this would be their supervisor. For families, this would be their local office of residence whose contact information can be accessed through following the link provided or through the link provided on the Feedback page. Users outside of North Carolina, can access the DHHS Homepage to identify the appropriate contact for information.
Please note that the HTML versions of all documents are provided for ease of accessibility and search capabilities. Because HTML formatting may vary, use only the PDF version when printing any policy.
To print PDF Files displayed, select the print option displayed in the bowser or Adobe Acrobat screen when you are viewing a PDF file.
For help using the web browser print feature, users should check the help feature of their browser.
PDF File Links
There are links to PDF versions of forms, attachments, and figures throughout the On Line Manuals. The files can be viewed by clicking the text containing the link. Adobe Acrobat Reader will launch to display the file. To view these files, users must have the Adobe Acrobat Reader software, which is available for free via the Adobe website.