NC DEPARTMENT OF HEALTH AND HUMAN SERVICES EIS MANUAL

ELIGIBILITY INFORMATION SYSTEM EIS 4900

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DATA ENTRY APPENDIX C CHILD SUPPORT – IVD-SELECTION MENU

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EIS 4900 – DATA ENTRY APPENDIX C - CHILD SUPPORTEIS/ACTS INTERFACE, PART THREE


I. GENERAL INFORMATION

II. ADJ "UP" PPPA FUNDS-ADJUST UP PPPA (PAST PAID PUBLIC ASSISTANCE) FUNDS

III. KEY A REFERRAL

IV. INQUIRY INTO DATA SENT FROM ACTS


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EIS 4900 – DATA ENTRY APPENDIX C - CHILD SUPPORT
EIS/ACTS INTERFACE, PART THREE

IV-D SELECTION MENU
REVISED 09/01/97- CHANGE NO. 03-98

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I. GENERAL INFORMATION

The following screen displays:

REVISED 09/01/97 - CHANGE NO. 03-98

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II. ADJ "UP" PPPA FUNDS-ADJUST UP PPPA (PAST PAID PUBLIC ASSISTANCE) FUNDS

REISSUED 07/01/06 - CHANGE NO. 01-07

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III. KEY A REFERRAL

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IV. INQUIRY INTO DATA SENT FROM ACTS

REVISED 07/01/06 - CHANGE NO. 01-07

IV. B. (CONT’D)-INQUIRY INTO DATA SENT FROM ACTS

REVISED 10/01/04 - CHANGE NO. 02-05

IV. D (CONT’D) INQUIRY INTO DATA SENT FROM ACTS

EJA414S1 NC DHR - ELIGIBILITY INFORMATION SYSTEM 09/03/2004

EJA986 PAYMENT DATA FROM ACTS 10:06:29

EIS CASE ID: IV-D AGENT ID: EFFECTIVE DATE:

CREATION DATE: CREATION TIME:

EIS IND ID:

EIS PARTICIPANT NAME:

PAYMENT TYPE: PAID TO URPA

DISBURSEMENT AMOUNT: DISBURSEMENT DATE: 09/01/2004

FOR WHOM PAID:

TO WHOM PAID:

MONTH FOR WHICH PAID:

DO YOU NEED TO RETAIN THIS INFORMATION ONLINE?

PF2: RETURN TO INQUIRY MENU FOR DATA FROM ACTS PF7: BACKWARD PF8: FORWARD

        This screen displays when PAYMENT DATA is selected from the INQUIRY INTO DATA SENT FROM ACTS menu. Payments from IV-D to the Work First/Medicaid client are reported. One payment type per screen displays. There can be four payment types per month per case: excess payment, non-PA payment, disregard payment and child support payment.

        The CREATION DATE displayed at the top left of the screen is the day the check is written. The check is mailed from Raleigh the next workday.

REISSUED 09/01/97 - CHANGE NO. 03-98

IV. (CONT'D) INQUIRY INTO DATA SENT FROM ACTS

      2. IV-D CASE/WORKER NUMBERS, IV-D-D MPI NUMBERS, GOOD CAUSE/NON-COOPERATION, PARTICIPANT NAME CHANGE:

        This screen displays when IV-D CASE/WORKER NUMBERS, IV-D MPI NUMBERS, GOOD CAUSE/NON-COOPERATION or PARTICIPANT NAME CHANGE is selected from the INQUIRY FOR DATA SENT FROM ACTS menu. Various types of information sent from IV-D display.

      3. NOTEPAD:

        This screen displays when NOTEPAD is selected from the INQUIRY FOR DATA SENT FROM ACTS menu. It contains freeform text sent from the IV-D agent.

REVISED 09/01/97 - CHANGE NO. 03-98

IV. (CONT’) INQUIRY INTO DATA SENT FROM ACTS

      4. CHILD DATA or PATERNITY DATA:

        This screen displays when CHILD DATA or PATERNITY DATA is selected from the INQUIRY FOR DATA SENT FROM ACTS menu. It is used when certain data is changed at IV-D that the EIS caseworker needs to know. All fields are not necessarily used.

        When PATERNITY DATA displays, call the IVD agent to determine for which absent parent paternity is established or ruled out. System limitations prevent display of the absent parent’s name.

      5. AP INSURANCE DATA

        This selection is for the TPL Section at the state office. The IV-D agent sends data on health insurance carried by an absent parent for dependents. TPL verifies the insurance and enters the DMA-2041. The county DSS worker receives the 2041 turnaround document.

REISSUED 09/01/97 - CHANGE NO. 03-98

IV.D. (CONT'D)

      6. AP DATA:

      This screen displays when AP DATA is selected from the INQUIRY FOR DATA SENT FROM ACTS menu. Certain data from ACTS causes this screen to be generated.

      7. SUPPORT ORDER DATA:

      This screen displays when SUPPORT ORDER DATA is selected from the INQUIRY FOR DATA SENT FROM ACTS menu. Information related to a new or modified support order displays.

REVISED 09/01/97 - CHANGE NO. 03-98

V. SEND DATA TO IV-D:

      Use these functions to update a pending referral to IV-D or send additional information to IV-D after the referral has already been sent. Refer to Part Two of this Appendix for information on required data for each screen.

      When you update a pending referral, some data already keyed on the referral displays. When the referral has already gone to IV-D, the screen does not display data keyed on the referral. Update, change and/or correct data as necessary.

      Enter required data on each screen, as well as any other data you wish to send to IV-D. Press ENTER to update the data and exit the process or continue to the next screen.

      Press PF2 to exit the process without sending data to IV-D. If you press PF2 while updating a pending referral, the referral is deleted.

    A. EIS GOOD CAUSE-Use this function to notify the IV-D agent of the status of a good cause claim. This could be a follow-up to a pending good cause claim, a new claim, or a response to
    IV-D's report of non-cooperation.

      1. Enter "S" beside EIS GOOD CAUSE to send data to IV-D related to a good cause claim. Enter the pending application number or EIS CASE ID and the AP EIS Individual ID for which good cause is claimed. Press ENTER.
      2. The following screen displays:

All required information must be entered. Enter S to the left of the child’s name and S to the left of the appropriate relationship of the absent parent to the child.

REVISED 09/01/97 - CHANGE NO. 03-98

V. A. (CONT’D) SEND DATA TO IVD

Answer the question, “IS THERE MORE INFORMATION FOR THIS ABSENT PARENT?” with Y. Press ENTER. The following screen displays:

      All required information must be entered. Refer to Part Two.

      Enter S to the left of the appropriate GOOD CAUSE CD. Press ENTER.

        a. If this is an update to a pending referral, the referral updates and EIS continues to hold it until the application is disposed.
        b. If this is an active case, the report is sent to IV-D in the overnight batch cycle.

    B. AP INDIVIDUAL DATA

      1. Use this function to update/change AP data on a referral for a pending application or active EIS case. (Example: new AP address, AP employer, etc.) Do not use this selection to send a new AP to IV-D, as the IV-D case will not be built properly if the data is sent in this manner. Do not send Good Cause information to IVD using this selection. Use the Good Cause selection.
      2. Enter "S" beside AP INDIVIDUAL DATA, the pending application number/active EIS Case ID and the AP’s EIS Individual ID. The AP’s ID may be found in Name Search, in ACTS or on the IV-A/IV-D SUMMARY SCREEN from the referral. Press ENTER.
      3. Either the AP INDIVIDUAL DATA screen or the EIS/AP CHILD RELATIONSHIPS screen displays.

REISSUED 09/01/97 - CHANGE NO. 03-98

V. B. (CONT’D) SEND DATA TO IVD

      4. Enter the data you need to send to IV-D. If the data you need to send cannot be entered on this screen, you will need to bypass unneeded screens to access the ones you need. To bypass unneeded screens, enter required data and press ENTER. Refer to Part Two of this Appendix for more information on screens. When all data has been entered, press ENTER.
        a. If this is an update to a pending referral, the referral updates and EIS continues to hold it until the application is disposed.
        b. If this is an active case, the report is sent to IV-D in the overnight batch cycle.

    C. CASEHEAD PAYEE INDIVIDUAL DATA

      1. Use this function to update/change data not contained in EIS on a casehead/payee for a pending application/active EIS case previously referred to ACTS. (Example: client employer data, new residence address different from mailing address, etc.) Data contained in EIS is automatically updated at IV-D when the change occurs in EIS.
      2. Enter "S" beside CASEHEAD PAYEE INDIVIDUAL DATA and the pending application number/EIS Case ID. Press ENTER. The following screen displays:

REISSUED 09/01/97 - CHANGE NO. 03-98

V. C. (CONT'D) SEND DATA TO IVD

      3. Enter the changed data. If the data you need to send cannot be entered on this screen, press ENTER to access the ADDITIONAL CLIENT DATA screen. All required data on the first screen must be entered to access the ADDITIONAL CLIENT DATA screen. Enter data on this screen. Press ENTER.
        a. If this is an update to a pending referral, the referral updates and EIS continues to hold it until the application is disposed.
        b. If this is an active case, the report is sent to IV-D in the overnight batch cycle.

    D. NOTEPAD

      1. Use this function to send any free form text to IV-D which cannot be entered on any other screen. It is preferable to enter data on other screens, if appropriate, as the IV-D record is more easily updated.
      2. Enter "S" beside NOTEPAD and the EIS Case ID. Press ENTER. The following screen displays:

      3. Enter ACTS MPI #, IV-D AGENT ID, and/or EIS ID #, as appropriate. You may enter as many as 12 lines of text. You may have as many as 3 notepads per application/case. Press ENTER.
        a. If this is an update to a pending referral, the referral updates and EIS continues to hold it until the application is disposed.
        b. If this is an active case, the report is sent to IV-D in the overnight batch cycle.

REISSUED 09/01/97 - CHANGE NO. 03-98

V.(CONT'D) SEND DATA TO IVD

    E. SUPPORT ORDER DATA

      1. Use this function to enter support order data on a pending application/case that is already referred to
      IV-D. This could be additional data for a previously reported support order or a report of a support order of which the IMC has just become aware.
      2. Enter "S" beside SUPPORT ORDER DATA. Enter the pending application number/EIS Case ID and the AP’s EIS Individual ID. Press ENTER.
      3. Either the EIS/AP CHILD RELATIONSHIPS or the SUPPORT ORDER DATA screen displays.
      4. Enter the changed/updated information. Press ENTER.
        a. If this is an update to a pending referral, the referral updates and EIS continues to hold it until the application is disposed.
        b. If this is an active case, the report is sent to IV-D in the overnight batch cycle.

REVISED 09/01/97 - CHANGE NO. 03-98

V. (CONT'D) SEND DATA TO IVD

    F. CHILD INDIVIDUAL DATA

      1. Use this function to send child data not contained in EIS to IV-D. (Example: state of conception, child employer data, etc.) Data contained in EIS for a child referred to IV-D is sent to IV-D automatically.
      2. Enter "S" beside CHILD INDIVIDUAL DATA. Enter the pending application number/EIS Case ID and the child's EIS Individual ID number. Press ENTER. The following screen displays:

      3. Enter data on this screen as appropriate. All required data must be entered. Press ENTER.
        a. If this is an update to a pending referral, the referral updates and EIS continues to hold it until the application is disposed.
        b. If this is an active case, the report is sent to IV-D in the overnight batch cycle.

REVISED 09/01/97 - CHANGE NO. 03-98

V. (CONT’D)

    G. Rescind Previous Referral Keyed

      DO NOT USE THIS OPTION FROM THE IVD MENU.

      To delete a pending referral:

      1. From the IVD Selection Menu, enter the pending application number to the right of SEND DATA TO IVD.
      2. Enter S to the left of Casehead Payee Individual Data. Press ENTER.
      3. The CLIENT DATA SCREEN displays. Press PF2 to delete the referral.

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