Family and Children's Medicaid MA-3340 COUNTY RESIDENCE

IV. APPLICANT MOVes FROM ONE COUNTY TO ANOTHER COUNTY

A. Policy Rules

1. Do not transfer an application to another county.

If an application is denied or withdrawn, no further action is necessary.

2. Once the application is approved, transfer the ongoing case according to procedures in V.

3. The county that took the application is financially responsible for all eligible months beginning with the retroactive period until the transfer effective month for the active case.

4. When there is a pending application in more than one county, use the first date of application. The county that took the first application is responsible for processing.

B. Verification of Move

1. When an applicant reports he has moved to another county, document the new address, phone number, and county of residence. Update this information in the case record and EIS when the case is approved.

2. When the county learns from another source that an applicant has moved, send a DMA-5097, Request for Information, asking the applicant to verify the new address.

3. If the applicant does not respond, send a second DMA-5097, Request for Information. If no response, follow instructions in MA-3215, Processing the Application.

4. If the applicant has moved, but left no forwarding address, follow procedures in MA-3215, Processing the Application, to determine a current address.

C. Responsibility of the Second County to Assist

1. Each agency must appoint a contact person(s) to handle all mail and phone inquiries regarding applicants that move to another county.

2. The contact person in the first county may request assistance from the second county in locating an applicant that has moved to the second county and/or obtain information necessary to determine eligibility.

(IV.C.)

3. The contact person in the second county must make a reasonable effort to contact the applicant and/or obtain necessary information/ verification.

4. The contact person in the second county must respond to the contact person in the first county within two workdays of the request for assistance.

D. Disputes

In the case of a dispute between counties concerning the responsibility for delay in processing, contact your Medicaid Program Representative (MPR). The MPRs for the respective counties will determine which county is responsible for the delay based on the policy set forth above. The documentation of the contact persons is used to make the determination.