"Client" means any applicant for, or recipient of Medicaid, or someone who makes inquiries, is interviewed, or has been otherwise served.
"Client information" or "Client record" means any information, including information stored in computer data banks or computer files, relating to the Medicaid eligibility in the Medicaid eligibility case record.
"Court order" for purposes of confidentiality, means any written order signed by a judge that explicitly directs the release of client information from the Medicaid eligibility case files.
“Authorized Representative” means any individual who is legally authorized or designated in writing by the applicant/recipient (a/r) to act on behalf of the applicant/recipient.
REVISED 10/01/11 – CHANGE NO. 17-11
For questions or clarification on any of the policy contained in these manuals, please contact your local county office.