DMA ADMINISTRATIVE LETTER NO. 08-09, DAAS ADMINISTRATIVE LETTER NO. 09-24 ECONOMIC AND FAMILY SERVICES EFS_WF_AL-11-2009 ADDENDUM 1, (CITIZENSHIP DOCUMENTATION)
DATE: APRIL 14, 2010
SUBJECT: CITIZENSHIP EXCEPTION SCREEN
DISTRIBUTION: COUNTY DIRECTORS OF SOCIAL SERVICES
INCOME MAINTENANCE DIRECTORS
MEDICAID CASEWORKERS AND SUPERVISORS
NCHC CASEWORKERS AND SUPERVISORS
WORK FIRST CASEWORKERS AND SUPERVISORS
SPECIAL ASSISTANCE CASEWORKERS AND SUPERVISORS
Effective April 26, 2010, the Eligibility Information System (EIS) Citizenship Exception process is available for caseworkers to correct all individuals who have been returned from the Social Security Administration (SSA) query with exceptions. Caseworkers have the capability to correct the Name, Date of Birth and Social Security Numbers from the exception screen. Once exceptions are corrected, the individual is resent to SSA for verification of citizenship and identity with the correct data.
Access the Exception Screen on the EIS Menu (Update). The selection for the Citizenship Exception Screen is “CE” and the Key is either the county number or the county number and the district number to access the exceptions. Individual exceptions are posted from the oldest to the newest postdate. To scroll through the screens to search for a specific exception, press PF7 to go backward and PF8 to go forward. Individuals remain on the Exception Screen until the exception has been resolved or the application has been dispositioned, whichever occurs first.
For questions or clarification on any of the policy contained in these manuals, please contact your local county office.