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Continuing Education and Training Procedures

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NC DIVISION OF SERVICES FOR THE BLIND
ADMINISTRATIVE POLICIES AND PROCEDURES


Section:

C

Title:

Continuing Education and Training Procedures

Current Effective Date:

05/12

Revision History:

Issued 05/12


The Division of Services for the Blind has placed the responsibility for all continuing education and training (CE/T) with the In-Service Continuing Education and Training Rehabilitation Program Specialist (program specialist). This position ensures that all procedures for CE/T are kept up-to-date and all standards with the International Association for Continuing Education and Training (IACET) are met with the overall program and each individual training/event that provides a continuing education unit (CEU) credits.

IACET standards that require a process for providing CEU credits are as follows:

DSB utilizes the IACET standard for computation of CEUs as stipulated below:

The program specialist completes a conference authorization after the first meeting with CE/T and management in the planning process for the event. The conference authorization is the final budget approval for each CE/T event utilizing the following sequence:

The program specialist completes the Location Accommodations Checklist with the location staff at least 3 months prior to the training. This checklist gathers the following information: Number of learners, number of handout tables, temperature, amenities for room such as water etc., lighting, noise, registration needs, equipment needs, cords, internet needs, sound system, special accommodations, and having location staff available as needed for instructor assistance. The announcement to learners will outline and identify the physical environment that will support and enhance their learning in an interactive setting.

DSB will provide learners adequate notification of minimum technology requirements prior to the start of the learning event. For learners to participate in a training event, the instructor may have a technology or equipment requirement that learners will need to be aware. This information will be relayed to the learner before the beginning of the first day of training via a written e-mail or announcement letter. However, learners are allowed to bring their own technology to support learning and there will be support staff available to assist with the set up.

DSB provides convenient, efficient and responsive learner supports throughout the entire training event. Learners are asked prior to training if they need an accommodation. Once this information is received, learners are informed prior to the first day of the event how their requests have been met. The agency will have support staff available for each participant at registration, the beginning, throughout, and at the end of the event to ensure that all needs are being met, if needed. If a learner requests an alternate form of communication, materials will be available in the receiving individuals preferred mode of communication such as Braille, large print, CD, or other means identified at the registration table. If assistance is needed during the event or during evaluation, a support staff will be available. Support staff will be put in place no later than the second meeting with management in the planning process for an event. Support will available for registration, technical support, respond to questions, and generally respond or assist participants in getting the most out of the learning event.

DSB has a documented process to identify any constraints (e.g., prerequisites, timing, funding availability, legal impediments, instructor availability, geographic location of target, etc) and/or parameters (e.g., safety, access, target audience, learning needs, etc.) that may affect the development or implementation of a learning event.

The program specialist completes the training needs analysis, need and evidence checklist, budget, instructional design, and constraints/parameters for the event during the planning process. If constraints and/or parameters are identified, solutions will be developed and satisfied during the design of the event.

DSB requires staff involved in a standard review, learning event, learning program planning, instruction, and course evaluation be qualified in their assigned roles and meet the following minimum requirements: competent in learning event content, credentialed and/or trained in planning and/or facilitating the learning event, and knowledgeable in instructional methods and learning processes.

The program specialist is required to attend training updates through the Department of Education (DOE), Rehabilitation Services Administration (RSA) twice a year. These training events deal with training topics, budgets, administration, train-the-trainer, instructor skills and knowledge, evaluation, performance measures, participant expectations, learner outcomes, and other topics as requested or identified. The program specialist is allowed to attend other trainings as identified during the year to advance knowledge and skills in planning and delivering training.

The program specialist has developed a set of competencies for individuals involved in developing and delivering learning. These competencies expected for program planners and instructors are listed below but are not all inclusive. For a more extensive list, please see the Instructor Interview form completed on all potential instructors during the planning process and is utilized as a way to evaluate if a potential instructor is qualified to provide the identified training. If the instructor has a need for special training, the program specialist is responsible to ensure the potential instructor is awarded the opportunity to visit the agency, speak with staff and learners, and management.

Instructors are evaluated by the learners completing an evaluation form, the instructor evaluating the training, and the program specialist summarizing both sets of evaluations and analyzing all information available.

The program specialist has a process for sequencing content that supports the learning outcomes.

The agency follows a sequence of events to advance to the point of comparing the planned subject matter and content to identified learner outcomes. Content for education and training events are organized from the beginner, intermediate, to the most advanced skill and knowledge levels. Content must be in logical order for the material being taught with different instructional methods to accommodate different learning styles. The program specialist reserves the right to have input into all subject matter ensuring that content is directly related to the learning outcomes. Instructors must the program specialist an understanding of content and subject matter by presenting agenda items that directly relate to the approved learner outcomes.

The program specialist expects instructors to organize their presentations with first things being first: “essential” to “nice-to-know” to “good-to-know, “basic skills” to “complex skills,” “beginner” to “intermediate” to “advanced.”

To be eligible to receive CEU credits the learner must show the program specialist the following criteria:

The evaluation is completed during all the process of identifying the documented training topic, throughout the planning process, during the event, and at the end of the training. In the planning stage, DSB assures the need assessment documents the need for the training being discussed, learning outcomes are developed and appropriate, level of instruction is appropriate for the learning outcomes, instructors have detailed knowledge of the topic (content, materials, resources), learner supports are available, evaluation, and the length of the program is sufficient to cover the topic.

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