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Work Adjustment Training

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Work Adjustment Training

Current Effective Date:


Revision History:

Issued 08/09

Work adjustment training is a vocational rehabilitation (VR) service that can be provided during an eligible individual’s rehabilitation program to assist the individual in developing work skills, work habits, and job retention skills required to obtain and maintain employment. Work adjustment training includes activities to improve and increase productivity, attendance, punctuality, ability to work with others, ability to work under supervision, and work tolerance.

The N.C. Division of Services for the Blind (DSB) provides community based work adjustment training purchased from any Community Rehabilitation Program (CRP) that is accredited by a public authority or professional organization (Commission on Accreditation of Rehabilitation Facilities, Council on Accreditation, or the Council on Quality Leadership). It is an outcome–based program involving a brief situational assessment, work adjustment plan development, job placement services and job coaching services.

This program is designed for eligible individuals who are ready to work (Status 20), but require intensive job placement services and initial on-the-job supports to be successful in employment. All services such as medical, adjustment to blindness, low vision and access technology, safe travel skills training (outside learning safe travel at the job site) and training services must be completed prior to referral for this service.

This program does not provide on-going support services, such as those provided through a Supported Employment Services (SES) (SE). A referral cannot be made to the CRP for job placement services only. Community-based employment will be competitive integrated employment in a business in the community and is outside any type of community rehabilitation facility.

The DSB VR counselor is actively involved in the training process from the time of referral until the DSB case closure. The DSB VR counselor will:

The CRP will:

Community Based Work Adjustment Training Milestones

The DSB VR counselor will authorize payment of tuition for the community based work adjustment in phases that are called “milestones”. Invoices will be submitted by the CRP as each milestone occurs. Tuition for this program can be provided by DSB without regard to an individual’s financial eligibility. However, any ancillary services, such as transportation (transportation), maintenance, personal needs, work clothing, etc., will be based on Financial Responsibilities/Economic Need Requirements (DSB-4040-VR Economic Need Survey with instructions)for these services. The milestones are:

If the eligible individual loses the job before closure (26), the DSB VR counselor will review the case and circumstances surrounding the job loss:

These actions will require the approval of the DSB VR Supervisor. The repeated milestones can be done only one time. If the individual loses the second job, the DSB VR counselor should consider other options.

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