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Work First User Manual
Table of Contents

TABLE OF CONTENTS

WF50 - INTRODUCTION
WF50.01 SYSTEMS OVERVIEW
WF50.02 SECURITY
WF50.03 CONFIDENTIALITY

WF100 - EIS LOGON AND LOGOFF PROCEDURES
WF100.01 GENERAL
WF100.02 EIS LOGON INSTRUCTIONS
WF100.03 LOGOFF PROCEDURES

WF104 – GENERAL USE
WF104.01 SYSTEMS
WF104.02 CONVENTIONS OF DATA ENTRY

WF105 - GLOSSARY

WF200 - COMMON NAME DATA SERVICE
WF200.01 NAME/SSN SEARCH/ID ASSIGNMENT
WF200.02 ABSENT PARENT DATABASE
WF200.03 MULTIPLE INDIVIDUAL ID RESOLUTION
WF200.04 CASE ID SEARCH
WF200.05 CHANGES TO DATA IN THE CNDS
WF200.06 PAYEE SEARCH

WF300 - EIS INQUIRIES
WF301 Application Inquiry (AD) GENERAL INFORMATION
WF301.01 METHODS
WF301.02 RESULTS
WF302 BUDGET HISTORY (BH)
WF303 CASE LEVEL INQUIRIES
WF303.01 CURRENT CASE DATA (CD)
WF303.02 INDIVIDUALS IN A CASE (CI)
WF303.03 ALL CASE HISTORY (CC)
WF303.04 CASE HISTORY (CH)
WF303.05 CASE MULTI-VALUES (CM)
WF303.06 SPECIAL COVERAGE (CS)
WF304 Check History (PC)
WF305 FAMILY VIOLENCE (FV)
WF306 INDIVIDUAL INQUIRES
WF306.01 CURRENT INDIVIDUAL DATA (ID)
WF306.02 CURRENT INDIVIDUAL PROFILE (IP)
WF306.03 INDIVIDUAL MEDICAID ELIGIBILITY HISTORY (IE)
WF306.04 MANAGED CARE PROVIDER DATABASE (MP)
WF306.05 MANAGED CARE HISTORY INQUIRY (MI)
WF306.06 MEDICARE A/B/C ENTITLEMENT DATA (MB)
WF306.07 MEDICARE D ENTITLEMENT/ENROLLMENT (MD)
WF307 SANCTION DATA (SA)
WF308 THIRD PARTY RECOVERY INQUIRY (TPR)
WF308.01 TPR POLICY DATA (TP)
WF308.02 INDIVIDUAL DATA (TI)
WF308.03 CASE ID DATA (TC)
WF308.04 INSURANCE COMPANIES BY CODE
WF309 WORKER/SUPERVISOR INQUIRIES
WF309.01 CASEWORKER INQUIRY (WI)
WF309.02 SUPERVISOR INQUIRY (SI)
WF310 WORK FIRST/TRANSITIONAL QUARTERLY REPORTING (QR)

WF400 - VERIFICATION INQUIRIES
WF401 BENEFICIARY DATA EXCHANGE (BENDEX)
WF402 STATE DATA EXCHANGE (SDX)
WF403 STATE ONLINE QUERY (SOLQ)
WF404 RESERVED FOR FUTURE ENTRIES
WF405 DEPARTMENT OF CORRECTIONS (OPUS)
WF406 DOT- STATE TITLING AND REGISTRATION SYSTEM (STARS)
WF407 MASTER CLIENT INDEX (MCI)
WF408 RESERVED FOR FUTURE ENTRIES
WF409 ONLINE VERIFICATION (OLV)

WF500 – SYSTEMATIC ALIEN VERIFICATION ELIGIBILITY (SAVE) INQUIRIES
WF500.01 GENERAL INFORMATION
WF500.02 ACCESSING THE SYSTEM
WF500.03 CASE ADMINISTRATION
WF500.04 USER ADMINISTRATION
WF500.05 SITE ADMINISTRATION
WF500.06 ADDITIONAL RESOURCES
WF500.07 LOGOFF

WF600 - NCXPTR – REPORT DISTRIBUTION SYSTEM

WF610 - REPORTS
WF610.01 EIS REPORTS
WF610.02 IEVS REPORTS

WF700 - DSS-8124, DSS-8125, AND CHECK HISTORY CODES
WF700.01 CASE LEVEL CODING
WF700.02 INDIVIDUAL LEVEL CODING
WF701 APPLICATION DISPOSITION CODES
WF701.01 DENIAL CODES
WF701.02 WITHDRAWAL CODES
WF701.03 APPROVAL CODES
WF702 CHANGE CODES
WF703 TERMINATION CODES – DSS-8110A

WF800 - DSS-8124 SCREEN INSTRUCTIONS
WF800.01 ACCESSING THE DSS-8124 PROCESS
WF800.02 KEYING AN APPLICATION/REAPPLICATION
WF800.03 MAKING CHANGES TO A KEYED APPLICATION
WF800.04 DENYING AN APPLICATION
WF800.05 WITHDRAWING APPLICATIONS (APPLICATION TYPES 1, 2, 3, AND 6)
WF800.06 DATE SCREEN

WF900 - AUTOMATED CHILD SUPPORT REFERRAL
WF900.01 REFERRAL VIA DSS-8124 PROCESS
WF900.02 REFERRAL AFTER APPLICATION
WF900.03 COMPLETING THE REFERRAL
WF900.04 CHILD SUPPORT EIS/ACTS INTERFACE
WF900.05 – PAYMENT DATA INFORMATION

WF1000 - AUTOMATED BUDGET
WF1000.01 GENERAL INFORMATION
WF1000.02 ACCESSING THE AUTOMATED BUDGET
WF1000.03 CALCULATING AN INITIAL BUDGET
WF1000.04 REVIEWING, CHANGING, OR CALCULATING AN ADJUSTED PAYMENT OR OVERPAYMENT
WF1000.05 ADD-AN-INDIVIDUAL OR INCLUSION APPROVAL
WF1000.06 BUDGET HISTORY

WF1100 - ON-LINE DSS-8125 SCREEN INSTRUCTIONS
WF1100.01 ACCESSING THE DSS-8125 PROCESS
WF1100.02 DSS-8125 GENERAL INFORMATION
WF1100.03 APPLICATION APPROVALS
WF1100.04 DISPOSITION DATE
WF1100.05 MAKING CHANGES TO AN ACTIVE CASE
WF1100.06 MAKING CHANGES TO AN INACTIVE (TERMINATED) CASE

WF1200 - BENEFIT ISSUANCE
WF1200.01 GENERAL INFORMATION
WF1200.02 REGULAR RUN/PROGRAM CUT-OFF
WF1200.03 PROGRAM DEADLINES
WF1200.04 GENERAL INSTRUCTIONS - DMA-5022
WF1200.05 REQUESTING REPLACEMENT CHECKS

WF1300 – WORK FIRST BENEFITS
WF1300.01 GENERAL INFORMATION
WF1300.02 ACCESSING THE WORK FIRST BENEFITS SCREEN
WF1300.03 WORK FIRST BENEFITS (CODES)
WF1300.04 CHECK ISSUANCE THROUGH THE WORK FIRST BENEFITS SCREEN
WF1300.05 CHANGE IN STATUS FROM ISSUE PENDING TO HOLD STATUS
WF1300.06 PAYMENTS WITH A SYSTEM GENERATED FROZEN STATUS
WF1300.07 WORK FIRST BENEFITS HISTORY
WF1300.08 WORK FIRST BENEFITS AND ELIGIBILITY TRACKING
WF1300.09 AAF AUTOMATIC TRANSFER TO MAF-C

WF1400 - TRACKING FUNCTIONS
WF1400.01 24/60 MONTH TIME LIMIT TRACKING
WF1400.02 BENEFIT DIVERSION TRACKING
WF1400.03 WORK FIRST FAMILY VIOLENCE WAIVER TRACKING
WF1400.04 JOB BONUS TRACKING
WF1400.05 WORK FIRST FAMILY ASSISTANCE SANCTION TRACKING
WF1400.06 TEEN PARENT TRACKING
WF1400.07 WORK FIRST/TRANSITIONAL QUARTERLY REPORTING
WF1400.08 JOB QUIT TRACKING
WF1400.09 DISABILITY TRACKING

WF1500 - MEDICAID COVERAGE PROCEDURES
WF1500.01 DEDUCTIBLE BALANCE/PATIENT MONTHLY LIABILITY SCREEN/SP(DB/PML)
WF1501 MANAGED CARE (HMO)
WF1501.01 GENERAL INFORMATION
WF1501.02 HMO POLICY
WF1501.03 HMO ON-LINE ENROLLMENT
WF1501.04 MANAGED CARE ENROLLMENT SCREEN INSTRUCTIONS
WF1501.05 INITIAL HMO ENROLLMENT
WF1501.06 MANAGED CARE HISTORY INQUIRY
WF1501.07 MANAGED CARE PROVIDER DATA INQUIRY
WF1501.08 INDIVIDUAL AND MEDICAID ELIGIBILITY HISTORY INQUIRY
WF1501.09 CASE/INDIVIDUAL CHANGES AND HMO
WF1501.10 DB/PML SCREEN AND HMO
WF1501.11 MEDICAID ID CARDS FOR HMO ENROLLEES
WF1501.12 HMO REPORTS
WF1502 CAROLINA ACCESS
WF1502.01 HOW TO ENTER THE CAROLINA ACCESS CODE
WF1503 THIRD PARTY RECOVERY
WF1504 1634 PROCEDURES

WF1600 – TDC – TANF COLLECTION REPORT INSTRUCTIONS
WF1600.01 GENERAL
WF1600.02 SYSTEM ACCESS
WF1600.03 GENERAL RULES FOR DATA COMPLETION FOR TANF SAMPLE CASES
WF1600.04 CASE LEVEL DATA (FAMILY SCREEN)
WF1600.05 PERSON LEVEL DATA (ADULTS SCREEN)
WF1600.06 CHILDREN DATA SCREEN
WF1600.07 THE AFFILIATE DATA SCREEN
WF1600.08 SEARCH CRITERIA
WF1600.09 LOGGING OUT OF THE TANF DATA COLLECTION SYSTEM
WF1600.10 REVIEW FOR COMPLETION AND ACCURACY

WF1700 - STATE OFFICE CONTACTS
1700.01 DIVISION OF INFORMATION RESOURCE MANAGEMENT (DIRM)
1700.02 DIVISION OF SOCIAL SERVICES (DSS)
1700.03 DIVISION OF MEDICAL ASSISTANCE (DMA)
1700.04 DIVISION OF AGING AND ADULT SERVICES (DAAS)

WF1800 – BROADCAST MESSAGES

EP100 - INTRODUCTION
EP100.01 GENERAL INFORMATION
EP100.02 CONFIDENTIALITY OF CLIENT INFORMATION

EP200 - SYSTEM ACCESS
EP200.01 LOGON PROCEDURES
EP200.02 ACCESSING THE DATA ENTRY SCREEN
EP200.03 LOGOFF PROCEDURES

EP300 - EPIS INQUIRIES
EP300.01 PARTICIPANT DATA INFORMATION
EP300.02 PARTICIPANT COMPONENT INFORMATION
EP300.03 PARTICIPANT EMPLOYMENT INFORMATION
EP300.04 NAME SEARCH
EP300.05 PARTICIPATION RATE QUERIES
EP300.06 PF KEYS

EP400 - DSS-6908
EP400.01 DESCRIPTION OF THE DSS-6908
EP400.02 GENERAL INSTRUCTIONS
EP400.03 DSS-6908 DATA FIELDS

EP500 – CODES

EP600 - DATA ENTRY
EP600.01 INITIAL EMPLOYMENT SERVICES ASSESSMENT
EP600.02 COMPONENT PARTICIPATION REPORTING PROCEDURES
EP600.03 EMPLOYMENT REPORTING PROCEDURES
EP600.04 COMPLETION/CLOSURE OF AN OPEN COMPONENT
EP600.05 COMPLETION/CLOSURE OF EMPLOYMENT DATA
EP600.06 CHANGES
EP600.07 DELETIONS
EP600.08 CASE CLOSURES
EP600.09 COUNTY REASSIGNMENT
EP600.10 PROGRAM TRANSFERS
EP600.11 PROCESSING AND OUTPUTS
EP600.12 ERROR MESSAGES

EP601 – HISTORICAL DATA ENTRY
EP601.01 GENERAL INFORMATION
EP601.02 ACCESS TO HISTORICAL CLIENT RECORD - ADD SCREEN
EP601.03 HISTORICAL CLIENT RECORD - ADD
EP601.04 HISTORICAL DSS-6908
EP601.05 EPIS HISTORICAL COMPONENT/EMPLOYMENT DATA REPORTS

EP602 – PARTICIPANT TRACKING
EP602.01 GENERAL INFORMATION
EP602.02 ACCESS TO PARTICIPANT TRACKING
EP602.03 PARTICIPANT TRACKING SCREEN

EP700 - ADMINISTRATIVE PROCEDURES
EP700.01 ORDERING FORMS
EP700.02 RECORDS RETENTION

EP800 - SYSTEM GENERATED REPORTS

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