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Enterprise Program Integrity Control System (EPICS) Manual
Table of Contents

100 – ADMINISTRATION – COUNTY DETAIL

  1. THIS CHAPTER:
  2. ADMINISTRATION MENU

101 & GETTING STARTED

  1. THIS CHAPTER:
  2. ACCESSING EPICS
  3. MAIN MENU
  4. EXITING EPICS

102 & REFERRALS

  1. THIS CHAPTER PROVIDES INSTRUCTIONS AND INFORMATION FOR:
  2. REFERRAL MENU
  3. ADD A NEW REFERRAL
  4. REFERRAL LIST
  5. REFERRAL DETAIL
  6. NOTEPAD
  7. UTILIZING F4
  8. NAME SEARCH

103 & CLAIMS

  1. THIS CHAPTER PROVIDES INSTRUCTIONS AND INFORMATION FOR:
  2. II. CLAIMS MENU
  3. CLAIM DETAIL
  4. DEBTOR DETAIL
  5. DEBTOR SUMMARY
  6. TOP PROCESS (FOOD AND NUTRITION SERVICES ONLY)
  7. DOR PROCESS (FOOD AND NUTRITION SERVICES, MEDICAID, AND WORK FIRST)
  8. MAINTAIN CLIENT
  9. REPAYMENT APPROACH
  10. EPICS HISTORY BY CASE HEAD
  11. EPICS HISTORY BY DEBTOR
  12. UTILIZING F4
  13. NAME SEARCH

104 & COLLECTIONS

  1. THIS CHAPTER PROVIDES INSTRUCTIONS AND INFORMATION FOR:
  2. COLLECTIONS MENU
  3. PAYMENTS
  4. PAYMENT/ADJUSTMENTS
  5. PAYMENT HISTORY BY REFERRAL
  6. PAYMENT HISTORY BY INDIVIDUAL
  7. NC DEBT SETOFF PENDING INTERCEPTS
  8. TOP PAYMENT ONLINE POSTING/CORRECTION/REFUND/REVERSAL (STATE LEVEL ACCESS ONLY)
  9. UTILIZING F4
  10. NAME SEARCH
  11. EIS RECOUPMENT PROCESS
  12. FSIS RECOUPMENT PROCESS

105 & DISQUALIFICATIONS

  1. THIS CHAPTER PROVIDES INSTRUCTIONS AND INFORMATION FOR:
  2. OVERVIEW & FOOD AND NUTRITION SERVICES & TANF ONLY
  3. UTILIZING F4
  4. NAME SEARCH

106 & CASE MAINTENANCE

  1. THIS CHAPTER PROVIDES INSTRUCTIONS AND INFORMATION FOR:
  2. MAINTENANCE MENU
  3. COUNTY TRANSFER
  4. CASE REASSIGNMENT
  5. CASELOAD REASSIGNMENT
  6. UTILIZING F4
1900 & GLOSSARY

2000 & APPENDIX A: REFERRAL CODES

2100 & APPENDIX B: CLAIM CODES

2200 & APPENDIX C: PAYMENT CODES

2300 & APPENDIX D: DISQUALIFICATION CODES

2400 & APPENDIX E: CASE MAINTENANCE CODES

2500 & APPENDIX F: REPORTS

2600 & APPENDIX G: FREQUENTLY ASKED QUESTIONS

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