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Refugee Assistance Manual
Table of Contents

CHAPTER I - REFUGEE ASSISTANCE BACKGROUND

  1. REFUGEE ASSISTANCE OVERVIEW
  2. CIS DOCUMENTATION MOST OFTEN PRESENTED BY REFUGEES
  3. DEFINITION OF REFUGEE ASSISTANCE TERMS
  4. REFUGEE AGENCIES

CHAPTER II - REFUGEE MEDICAL ASSISTANCE PROGRAM

  1. INTRODUCTION
  2. ELIGIBILITY GUIDELINES
  3. APPLICATION PROCESS
  4. FINALIZE APPLICATION
  5. CHANGES IN SITUATION
  6. REVIEW
  7. NOTICE AND HEARINGS PROCESS
  8. RECIPIENT FRAUD AND ABUSE

CHAPTER III - REFUGEE CASH ASSISTANCE PROGRAM

  1. INTRODUCTION
  2. ELIGIBILITY GUIDELINES
  3. APPLICATION PROCESS
  4. EMPLOYMENT SERVICES
  5. FINALIZE APPLICATION
  6. CHANGES IN SITUATION
  7. REVIEW
  8. NOTICE AND HEARINGS PROCESS
  9. OVERPAYMENTS AND UNDERPAYMENTS
  10. RECIPIENT FRAUD AND ABUSE

CHAPTER IV - REFUGEE SOCIAL SERVICES

  1. INTRODUCTION
  2. ELIGIBILITY GUIDELINES
  3. DELIVERY AND PRIORITY PROVISION OF SERVICES
  4. SCOPE OF SERVICES
  5. APPLICATION PROCESS
  6. ONGOING ASSESSMENT AND DOCUMENTATION
  7. ADMINISTRATIVE AND PERFORMANCE REPORTING

CHAPTER V - REFUGEE ASSISTANCE MONITORING

  1. CASH ASSISTANCE
  2. REFUGEE SOCIAL SERVICES

APPENDIX A - LOCAL AFFILIATE OFFICES FOR NATIONAL VOLUNTARY AGENCIES

APPENDIX B - NC REFUGEE SERVICE PROVIDERS

APPENDIX C - REFUGEE SOCIAL SERVICE CODES, SERVICES, DESCRIPTIONS & UNITS

APPENDIX D - 2016 FEDERAL POVERTY GUIDELINES

APPENDIX E - REFUGEE FACT SHEET

APPENDIX F - ASYLEE FACT SHEET

APPENDIX G - CUBAN & HAITIAN ENTRANTS FACT SHEET

APPENDIX H - CENTRAL AMERICAN MINORS (CAM) FACT SHEET

APPENDIX I - SPECIAL IMMIGRANT VISA (SIV) FACT SHEET

APPENDIX J - VICTIM OF HUMAN TRAFFICKING FACT SHEET

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